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When problems occur, you can be sure an Intega Systems engineer will get to you fast.
But solving the problem remotely is even faster.
Our statistics show that in 85% of cases we can get to the root of the problem without physically attending your site. The result is that issues that may have taken hours with other support services could be resolved in just seconds.
We have one of the most flexible technical helpdesks in the North of England with experts standing by 24/7/365 to respond to your issues.
Fixing problems in real time
If you have a connection to the internet, we can connect to your machine securely, and diagnose and fix problems in real time.
Just as if we were sitting beside you.
This service isn't just available for your head office - it extends to branch and even field-based workers.
Everyone enjoys the same level of support.
Have you ever been frustrated when trying to describe a problem by phone or email?
It's much easier when someone can attach to your screen, see the problems and make any changes needed.
All totally securely and with your full authorisation, of course...
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